Close Call/No call

Whew, life thows you a rough call now and again and boy is it hard to get over it. Our poor lil' kitty had a really close call recently, our lil' kitty that we'd had for well over 9 years. We arrived home on Saturday after work, and all seemed well and she was acting no different then any other evening. After feeding her, we noticed that one of her eyes was REALLY diliated and the other was not. Now, she's had past issues regarding her very finicky feeding habits and a past issue of serious weight loss, but she's overcome that. Now, seeing your cat in such a state is a seriously wracking thing, because you don't know what caused it, what stress she's under or even if she's in some form of pain. Looking at her, and seeing her act "normal" was one good sign.

Being on Saturday night at about 11:30pm, there was no way to wisk her to a vet, and all vets in the area that we live are closed on Sundays. So, we watched her and made sure she was happy, which she seemed to be due to that additional attention. We did decide to take her in to the vet on Monday morning, and due to her age (About 14, we believe) we prepped ourselves for not coming home with her again.

Thankfully, that was not the case.

We did take the old' girl into the vet on Monday morning, and after some blood tests it seems that everything's working good for a kitty of her age. The vet felt her and she stated some worries regarding her Kidneys, but the bloodwork showed that all's well instead. The only other issue may of been her Thyroid, but even that test came up "ok". Sadly, the vet can't find out what caused the eye issue, but she did believe that it stemmed from within the brain or between the eye and the brain due to the light tests that she conducted. The eye did not react to light, nor did it react when the other eye reacted when light was shone within it.
So really, what the vets are working on is making her comfortable and getting more weight on her. She's not emaciated, but she is a little light for her size.

Now, to only get the phone working after a month of living in this apartment... I've never had such an issue like this, with the seeming lack of assistance we're being given even when we continually complain. First, it was an issue of the phone wires being CUT and them needing to be re-wired which got done after 2 1/2 weeks, not it seems that COX, the company that was used by the prior tenant hasn't been shut off, so it's blocking OUR phone service from SBC. We've told the apartment management of it, and they stated over a week ago that they'd get a contractor in to get that other service removed so that we can finally use OUR service.. We're still waiting, though.
It's getting to the point where we're tired of being polite and telling the management that we're still lacking phone service and instead storming in there and throwing stuff around in hopes that they get the point! With this vet issue and them wanting to stay in contact with us over kitty and my present applications for apprenticeship development positions at work, it's becoming more and more necessary for a phone connection..

Be rude or be polite? The scales are moving, and I don't know what to do.
::grabs a pitchfork and readies the torches::

~Oh, by the way.. If you're in the Southern California area and you need a vet to go to, PLEASE try the "Monacky" vets, they are so good at what they do.